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    • New Service
    • My Account
    • Deposit Information
    • Rates
    • Average Payment Plan
    • Outage Reporting
    • General Questions
    • Outage FAQs
  • Internet
    • Preregisteration
    • Plans & Pricing
    • Fiber Internet FAQs
    • Fiber Construction FAQs
    • Commercial Internet FAQs
    • Fiber Installation Steps
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  • Renewable Generation
    • Community Solar
    • Solar & Wind Systems
    • Solar Rates
    • Community Solar FAQs
    • Solar & Wind Systems FAQs
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Account Management Made Easy

The SmartHub app can help you take control of your electricity use and your CVEC account like never before. Whether through the web, or your smartphone or tablet (Android or iOS), you’ll be able to pay your bill, monitor your electricity use, contact member services and much more.

As soon as you log in, you’ll be able to view your billing history and make a payment within a couple of clicks. You can also view your daily electricity use to see how your use is trending over time, which allows you to take steps to lower your bill.

What you can do with SmartHub

  • Manage Your Account
  • View and Pay Your Bill
  • See Electric Usage
  • Report Outages
  • View Outage Map
  • Receive Notifications
  • Contact Us

Registration Instructions

To access your CVEC account you will need an email address, your account number, and the last name of the account holder. Your account number is located on your bill and should be entered exactly as the example bill below shows. First time users, Click Here to register your account.

If you need assistance with registration, please call our office, 325-655-6957.

Where to find account number

SmartHub App

Once you have registered, you can access your usage and pay your bill from your mobile device using the SmartHub App. Download the Apple® or Android® app by clicking one of the buttons below from your mobile device.

Apple App Store Google Play Store

Upon launching the app for the first time, choose "Concho Valley Electric Cooperative" from the providers list. Next, enter your email address and account password. If you need assistance installing the SmartHub app, please call 325-655-6957 or stop by the CVEC office.

Step-by-step instructions to register your account on the web.

Step-by-step instructions to register your account on the mobile app.

 

Now that you have registered your SmartHub account, click here to see an overview of the many account management tools available.

 

 

Payment Methods

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Pay Online

Need to make quick and easy payments? You can pay online using your SmartHub account on any desktop or mobile device. Login

Pay by Phone

No time to come by the office? You can make payments through our Member Services representatives or our secure, automated payment system after hours. Just call 325-655-6957.

Pay In-Person

Visit our office lobby during business hours: Monday - Friday, 8:00-5:00 PM.

Payment Drop Box

Our 24-hour night deposit box is located outside and to the left of our main entrance door at 2530 Pulliam Street, San Angelo, Tx 76905.

Pay by Mail

You may also mail your payment to Concho Valley Electric Cooperative, Inc., P.O. 3388, San Angelo, Tx 76902-3388.

Automatic Withdrawal

Don't want to worry about making your monthly payment? Put your account on auto-pilot with automatic withdrawal. Set up your account to automatically draft your payment. Log in to your SmartHub account or call the office to set it up today!

Paperless Billing

Decrease your mailbox clutter while helping the environment! Sign up to receive your statements online and eliminate the need for a paper bill to be mailed to you each month. Receive an email each month alerting you that your statement is available for viewing online and help us conserve paper. Log in to your SmartHub account or call the office to opt in to paperless billing.

Regardless of how you pay, please keep your account information up to date to ensure we have your most recent contact information.

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Location

Concho Valley Electric Cooperative
2530 Pulliam Street
P.O. Box 3388
San Angelo, TX 76902-3388

Phone: 325-655-6957
Fax: 325-655-6950

Office Hours

Monday - Friday 
8:00 am - 5:00pm
 
Contact Us

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©2025 Concho Valley Electric Cooperative. All Rights Reserved.

  • Home
  • Services
    • Electric
      • New Service
      • My Account
      • Deposit Information
      • Rates
      • Average Payment Plan
      • Outage Reporting
      • General Questions
      • Outage FAQs
    • Internet
      • Preregisteration
      • Plans & Pricing
      • Fiber Internet FAQs
      • Fiber Construction FAQs
      • Commercial Internet FAQs
      • Fiber Installation Steps
      • CommandIQ Mobile App
    • Renewable Generation
      • Community Solar
      • Solar & Wind Systems
      • Solar Rates
      • Community Solar FAQs
      • Solar & Wind Systems FAQs
  • Community
    • AirMedCare Network
    • Co-op Connections
    • CVEC Scholarship
    • Educational Demonstrations
    • GSEC Scholarship
    • Texas Co-op Power
    • Trucks & Treats
    • Youth Tour
  • Energy & Safety
    • Electrical Safety
    • Energy Efficiency
    • High Bill Concerns
    • Storm Center
    • Value Incentive Plan V.I.P.
    • Technology
      • Electric Vehicles
      • Portable Electric Generators
      • Standby Generators
  • My Cooperative
    • Annual Meeting
    • Board of Directors
    • Bylaws & Tariff
    • Capital Credits
    • Careers
    • Cooperative Principles
    • Leadership
    • Our Story
    • Recent News
    • Unclaimed Money
  • Contact Us