Your Rights As A Customer
CVEC Electric Service
Public Utility Commission of Texas
The interconnection agreement sets the rules for how the CVEC electric grid and the member's distributed generation system will work together.
Distributed Generation Guidelines
For the installation of a Distributed Generation (DG) Facility, CVEC has requirements in place to maintain safety and reliability for our members and personnel.
CVEC Connect Internet Service
Internet Fraud Complaints
Visit official government web resources to report and learn about internet fraud.
Acceptable Use Policy
Read our policy about how to properly use the CVEC Fiber network as well as information about inappropriate use and misuse of the network.
Copyright Infringment (DMCA)
Learn more about your rights and the actions CVEC is required by federal law to take if copyright infringement claims are filed.
Middle Mile Interconnection Policy
In compliance with CALEA, CVEC's equipment, facilities and service have surveillance capability to assist law enforcement. The Communications Assistance for Law Enforcement Act of 1994 (CALEA) requires telecommunications common carriers to ensure that their introduction of new technologies and services does not interefere with the execution of law enforcement wiretaps and other electronic surveillance.