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RESIDENTIAL ACCEPTABLE USE POLICY

Use of CVEC Fiber and related services (Services) is subject to the following Acceptable Use Policy (AUP). In addition to complying with the CVEC Fiber Terms of Service, you agree not to use or allow third parties to use the Services provided to you for any of the following purposes:

  • To use any CVEC Fiber equipment for anything other than its intended purpose.
  • To violate or encourage the violation of the legal rights of others.
  • For any unlawful, invasive, infringing, defamatory, or fraudulent purpose.
  • To intentionally distribute viruses, worms, Trojan horses, corrupted files, hoaxes, or other items of a destructive or deceptive nature.
  • To operate servers for commercial purposes. However, personal, non-commercial use of servers that comply with this AUP is acceptable, including using virtual private networks (VPN) to access services in your home and using hardware or applications that include server capabilities for uses like multi-player gaming, video-conferencing, and home security.
  • To generate or facilitate sending unsolicited bulk commercial email via the Services.
  • To make the Services available to anyone outside the property to which the Services are delivered, to resell the Services directly or indirectly, except as explicitly approved by CVEC Fiber in writing, or to create substitute or related services through the use of or access to the Services (for example, to provide Wi-Fi services to third parties outside of your residence).
  • To interfere with the use of the Services or the equipment used to provide the Services by customers or other authorized users.
  • To alter, disable, interfere with, or circumvent any aspect of the Services, including but not limited to security features of the Services.

Your failure to comply with the AUP may result in suspension and/or termination of the Services.

Service not available in all areas.

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Location

Concho Valley Electric Cooperative
2530 Pulliam Street
P.O. Box 3388
San Angelo, TX 76902-3388

Phone: 325-655-6957
Fax: 325-655-6950

Office Hours

Monday - Friday 
8:00 am - 5:00pm
 
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©2025 Concho Valley Electric Cooperative. All Rights Reserved.

  • Home
  • Services
    • Electric
      • New Service
      • My Account
      • Deposit Information
      • Rates
      • Average Payment Plan
      • Outage Reporting
      • General Questions
      • Outage FAQs
    • Internet
      • Preregisteration
      • Plans & Pricing
      • Fiber Internet FAQs
      • Fiber Construction FAQs
      • Commercial Internet FAQs
      • Fiber Installation Steps
      • CommandIQ Mobile App
    • Renewable Generation
      • Community Solar
      • Solar & Wind Systems
      • Solar Rates
      • Community Solar FAQs
      • Solar & Wind Systems FAQs
  • Community
    • AirMedCare Network
    • Co-op Connections
    • CVEC Scholarship
    • Educational Demonstrations
    • GSEC Scholarship
    • Texas Co-op Power
    • Trucks & Treats
    • Youth Tour
  • Energy & Safety
    • Electrical Safety
    • Energy Efficiency
    • High Bill Concerns
    • Storm Center
    • Value Incentive Plan V.I.P.
    • Technology
      • Electric Vehicles
      • Portable Electric Generators
      • Standby Generators
  • My Cooperative
    • Annual Meeting
    • Board of Directors
    • Bylaws & Tariff
    • Capital Credits
    • Careers
    • Cooperative Principles
    • Leadership
    • Our Story
    • Recent News
    • Unclaimed Money
  • Contact Us